Reference

How prixmal Handles Your Personal Information

This Privacy Policy explains exactly what data prixmal collects when you open an account, fund it through PayPal, Venmo, or Play+, and use the platform — and what we do with that data.

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What Information We Collect and Why

prixmal Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create a prixmal account, we collect the details needed to verify your identity — your name, date of birth, address, and a government-issued ID document. If you connect a PayPal wallet or Venmo handle to fund your account, we record the transaction reference and

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confirmation status, not your full payment credentials. Play+ prepaid card loads are logged at the transaction level only. We also collect device identifiers, IP address, and session data to keep your account secure and to meet state-level compliance requirements. Location signals help us confirm you are
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accessing the platform from an eligible state. Email address and a phone number are required for account communications and identity verification steps, including any one-time passcode challenge triggered at login. We do not sell your personal data to third-party marketers. Data shared with payment processors —
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including PayPal and Venmo infrastructure — is governed by those processors' own privacy terms as well as ours.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Data requests, deletion asks, and questions about how we use your account information all go through the same support channels. Reach out via live chat inside your account dashboard, email our dedicated privacy address, or use the in-app form labeled 'Data Request' under Account Settings. We aim to acknowledge your request within two business days and resolve it within the window required under applicable state privacy law.

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Live Chat

Open the chat widget inside your account dashboard. Select 'Privacy or Data' from the topic menu and a support agent will pick up your request directly.

Email Support

Send your data question or deletion request to our privacy email address listed in the Account Settings page under 'Legal and Privacy'. Include your registered email for faster routing.

In-App Data Request Form

Log in, go to Account Settings, then select 'Data Request'. Fill in your request type — access, correction, or deletion — and submit. You will get a confirmation reference number.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

prixmal uses SSL encryption across every connection — from the moment you enter your login credentials to the point your PayPal or Venmo transaction confirms. Account passwords are stored in hashed form; we never hold them in plain text. Cookie settings are adjustable from the banner that appears on your first visit or from the Cookies section in Account Settings at any time. We retain your account data for as long as your account is active and for any period required by applicable state regulations after closure.

SSL Encryption

Every page — account login, Play+ card load, PayPal deposit flow — runs over SSL. Your data moves encrypted from your device to our servers at all times.

Cookie Controls

Adjust your cookie preferences at any time via the banner on first visit or from Account Settings. Functional cookies are required; analytics and marketing cookies are optional.

Data Retention Policy

We keep account records while your account is open and for the period state regulations require after closure. You can request a summary of what we hold via the in-app Data Request form.

Third-Party Data Sharing

We share data only with payment processors — PayPal, Venmo, Play+ — and identity verification partners as needed to run the platform. We do not sell your data.

Common Questions About Your Data and This Policy

Below are the questions we hear most from account holders in Newark and across other eligible states — covering how we store your data, how long we keep it, and what you can ask us to do with it.

We collect your name, date of birth, address, government-issued ID, email, and phone number. Payment details from PayPal, Venmo, or Play+ are stored at the transaction-reference level only.

No. We do not sell your personal data to third-party marketers. Data shared with processors like PayPal and Venmo covers only what those transactions require to clear.

Log in, go to Account Settings, and select 'Data Request'. Choose 'Access my data', submit the form, and you will receive a confirmation reference within two business days.

Yes. Submit a deletion request via the in-app Data Request form or email our privacy address. We process it within the window required by applicable state privacy law.

Functional cookies are required for login and account security. Analytics and marketing cookies are optional — adjust them from the cookie banner or the Cookies section in Account Settings.

We retain account records for the period required by applicable state regulations after closure. You can request a full summary of what we hold at any time via the Data Request form.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How prixmal Handles Your Personal Information

How to Reach Us About Your Data

Live Chat

Email Support

In-App Data Request Form

Data Handling, Cookies, and Account Security

Common Questions About Your Data and This Policy

01 What personal data does prixmal collect when I open an account?

02 Does prixmal sell my data to other companies?

03 How do I request a copy of the data prixmal holds about me?

04 Can I ask prixmal to delete my account data?

05 How does prixmal use cookies, and can I turn them off?

06 How long does prixmal keep my data after I close my account?

Privacy Policy

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